Daily operations

The jobs that keep the place running

The opening checks, the fridge temperatures, the thing that broke on Tuesday. Recurring work and one-off jobs, both with a record you can show someone.

A baker in an apron checking their phone beside a rack of fresh bread

A checklist card reading “Temperatures, 3 of 5”, with a fridge logged at 3.4°C and ticked by Ava

Checklists

The opening list, there every morning

Build your opening, closing and weekly routines once — miaHQ puts them in front of the right people on the right days.
Staff tick as they go on their phone. Each tick is signed and timed, so you know who did it and when.
Lists rest folded once they are done, so a finished morning looks finished rather than shouting for attention.
Set a list to run daily, on chosen days, or every time a room or piece of kit is used.

The miaHQ checklists screen on a phone: an opening front-of-house list part-ticked, with fridge temperature and cash float readings logged and each tick signed with a name and time

Readings & safety checks

Temperatures you can prove you took

Capture fridge and freezer temperatures, cash floats and counts as part of the same list.
Set the safe range once. Anything outside it is flagged for a manager automatically — calmly, in honey, not a wall of red.
The person doing the check sees the target right there, so there is no guessing what "too warm" means.

An empty café counter before opening, lit by string lights

Records & reports

The proof, when someone asks for it

Every completed check is kept with the name of whoever ticked it and the time they did.
Filter the history by date range or by a single checklist, then download it as a PDF.
Renaming a checklist never rewrites what was already recorded — old records keep the wording that was actually ticked.

A vet in scrubs recording something on a tablet beside a cattle pen

Quick tasks

The thing that broke on Tuesday

Assign a one-off job to a person, with an optional area and due date. They get a notification and it appears on their home screen.
One tap to mark it done. No priority flags, no overdue alarms — deliberately calm.
Checklists stay the home of recurring work, so the two never blur into one another.

The quick tasks screen listing five open jobs with their area, assignee and due date

Risk & safety

The risk register, done properly

A real assessment, not a text box: each hazard has who is at risk, the controls already in place, and a likelihood-by-severity score that lands it in a clear band — low through critical — with a residual score once the extra controls are in.
Give every assessment a review date and miaHQ watches it for you. When one falls due it becomes a task for the right area, so a review never quietly lapses.
Agreed an extra control? Give it an owner and a date and it turns into a tracked job, so “we should put matting down” actually happens.
Start from a library of common assessments — general workplace, fire, COSHH, manual handling, young persons, events, soft-play and inflatables — then adapt each to your site.
Every sign-off is kept as a dated snapshot, and any assessment exports to a clean PDF for the health-and-safety folder or an inspector.

Animal care

For farm parks and animal attractions

Animal care opens on an at-a-glance overview — medicines and health checks due today, and anything your team has flagged — so you know what needs you before you walk the round.
Keep an animal record for each of them — identity, holding, and whether they are food-producing.
Log medicines against the animal and miaHQ works out the withdrawal date for you.
A daily care round staff complete on their phone, so nothing is missed on a busy weekend.
Export it all as an inspection-ready PDF when someone asks to see it.

The Animal care overview on a phone: how many animals are in your care, what is being monitored or unwell, medicines due today, and shortcuts to animal profiles and the medicine book

The animal register on a phone: each animal with its breed and whether it is food-producing

An animal record on a phone: photo, age and weight, medication schedule, the inspection-ready medicine record with batch numbers and withdrawal dates, health checks and observations

The medicine book on a phone: veterinary medicines bought and disposed of for the holding, with dates and batch numbers

Areas

Front of house, kitchen, admissions

Split the venue however it actually works, with a colour for each area.
See who is on today grouped by area, so cover gaps are obvious at a glance.
Give a supervisor their area and nothing more — they approve and assign for their own people without seeing the whole business.

Ready for a calmer way to run your team?

miaHQ is in early access with a small group of shift-based businesses. Leave your details and we'll be in touch.

No growth tax. No charge for your staff. Every feature in every plan.