Everything inside
One place for the whole
working week
miaHQ started with hours and time off. It has grown into the place your team opens for the opening checks, the training, the announcement everyone needs to see — and still stays calm.
Scheduling
The week, filled for you
Build the rota by hand on a drag-and-drop grid — or press Fill with Mia and the open shifts fill themselves, around everyone’s leave, availability and hours. AI you can audit — and private: it shows its working, tells you exactly what it couldn’t fill, and runs on our own model, so your team’s data never goes to an outside AI.
- Fill with Mia — One press fills the open shifts, respecting who is on leave, who is available, the roles each person can work and their contracted hours — then tells you every slot it could not fill, and why.
- Build by hand too — Drag shifts onto areas and people on a week or day grid. It gets you most of the way; you finish the edges.
- Recurring shifts stay put — Set the shifts that never change once. They stay pinned, and everyone else is scheduled around them.
- Cover you cannot miss — Say you need a first-aider on every afternoon. Those coverage windows are met before anything else.
9 ways miaHQ helps with scheduling
Time & attendance
Every hour accounted for
However your team starts their shift — their own phone, a tablet by the door, or a tap on the wall — the hours land in one place and come out payroll-ready. Even when the Wi-Fi drops.
- Clock in on their phone — Staff clock in and out from their own device, with unpaid breaks tracked properly.
- Tap to clock — A small NFC sticker by the door. Staff tap it with their phone and they are clocked in — no app to open, no PIN to remember.
- Shared tablet kiosk — A PIN-code kiosk for a tablet on the wall, branded in your colours.
- Works with no signal — Clock-ins are captured on the device the moment your team taps, then synced when you are back online. No spinner, no lost hours when the Wi-Fi drops.
8 ways miaHQ helps with time & attendance
Daily operations
The jobs that keep the place running
The opening checks, the fridge temperatures, the thing that broke on Tuesday. Recurring work and one-off jobs, both with a record you can show someone.
- Checklists — Build your opening, closing and weekly routines once. They appear for the right people on the right days, and tick off in seconds.
- Readings & safety checks — Capture fridge and freezer temperatures, cash floats and counts. Anything out of range is flagged automatically.
- Records & reports — Every completed check is kept with who ticked it and when — filterable by date and downloadable as a PDF report.
- Quick tasks — One-off jobs assigned to a person, optionally with an area and a due date. No priorities, no red alarms — just what needs doing.
8 ways miaHQ helps with daily operations
People & training
A place for every person
Their details, their hours, their time off and what they are qualified to do — kept together, and kept current.
- Team files — Every team member gets a profile and their own secure login, invited by email in a couple of clicks.
- Roles & positions — Define the jobs people do, colour-coded, so a rota reads at a glance and the right people see the right checks.
- Training courses — Build slide-based courses with optional assessments, or record in-person sessions. Staff work through them on their phone.
- Certificates & renewals — Passing a course issues a certificate automatically. Held credentials like First Aid sit alongside them, with renewal dates in view.
7 ways miaHQ helps with people & training
Communication
Say it once, know it landed
A noticeboard, not a social feed. The question in a busy venue is never "did I post it" — it is "did everyone actually see it".
- Announcements — Post to everyone or just one area, with images and documents attached. Schedule it to go out later, pin what matters, and let old notices expire on their own.
- Seen-by receipts — See "seen by 24 of 31" on every post, and exactly who is still to read it.
- Must-read & confirmations — Mark a post must-read and staff confirm they have seen it. You get the confirmed count, a list of who is still outstanding, and a nudge button.
- Acknowledgement exports — Download the whole must-read record — per post, or one person’s history — as a PDF for an inspector or a CSV for your HR system. Everyone still outstanding is in there too.
7 ways miaHQ helps with communication
Your brand
It should look like your place
Staff should open miaHQ and see somewhere familiar — not another vendor’s logo.
- Your logo & colours — Your logo and accent colour carry through the app, the clock-in kiosk and your team’s sign-in page — right down to the browser tab title and the timesheets you export.
- A branded sign-in page — Your team gets their own login page at your own address, with your wording and your logo.
- Safe by default — Every business’s data is isolated at the database level, and people only ever see what their role allows.
3 ways miaHQ helps with your brand
On the way
What we're building next
We ship often. These are in progress rather than promised for a date — everything above is live in miaHQ today.
Full white-label
miaHQ out of the picture entirely: your brand on emails, PDFs and your own app address.
Ready for a calmer way to run your team?
miaHQ is in early access with a small group of shift-based businesses. Leave your details and we'll be in touch.
No growth tax. No charge for your staff. Every feature in every plan.
